Building Relationships

Building Relationships

Courses Plans

HANDLING CHALLENGING INDIVIDUALS

Participating in this class will provide you with the skills necessary to handle difficult coworkers. The focus is on dealing with problematic behaviors in a professional manner, whether it's with customers, coworkers, or even a supervisor. You will learn to identify problematic habits and get advice on how to handle them in this very participatory workshop. You will also get the chance to talk about the consequences of problematic behaviors and possible solutions. Instead of feeling irritated, powerless, or influenced by difficult individuals, you will leave this session with alternatives and a greater sense of control.


CUSTOMER SUPPORT

Customers in the modern day are pickier, less patient, and generally less tolerant. Despite speaking a wide variety of languages and hailing from all corners of the globe, modern consumers have a similar desire: "they want it all, NOW." This one-day intensive course will help you take your professional connections with clients to the next level, allowing you to provide them the kind of service they deserve.

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