Communication Courses
We all believe we are good communicators, yet when asked to choose one area for improvement at work, many people name communication. Taking this eLearning course will help you become a better communicator by teaching you the elements of good communication and how to use them. The first step is to figure out your personal communication style by taking a self-test.
To learn something from another person or a customer, we rely on questions. But how powerful are the questions we ask? How you ask a question drives the value of the answer. This webinar will spell out ways to alter your questions to be more strategic, to create trust and stronger bonds, and to understand how the other person thinks.
We use questions to get information from people, including customers. However, to what extent do our inquiries have power? The value of a response is determined by how it is posed. This webinar will outline how to modify your questions to be more strategic, build deeper ties and trust, and comprehend the other person's point of view.
Effective working connections are built on interpersonal skills. This two-day interactive training will help you become more proficient in oral communication, have more influence, and understand and be understood by others. It places a strong focus on professional and clear communication. In addition to giving you opportunity to debate and resolve real-world interpersonal work problems, this session gives you experience in these abilities.
Good listening techniques enhance professional connections, provide learning opportunities, and boost output. Despite being an extremely useful skill, listening is not often taught in schools. In many professional settings, listening skills are beneficial for problem solving, brainstorming, meetings, maintaining composure in the face of conflict, communicating with others who don't speak the same language, and helping people weigh their alternatives.
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